Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@lydeen.com

About Jewelry

I do! This is what I do full-time and my studio is my favorite place to be. I also create some of the accessories (key chains, essential oil diffuser clips) as well as the Upcycled Art, located in the "Artist Collective" tab.

Check out our necklace length guide to see what length you prefer.

And, if you find a necklace that you like, but don't care for the length as it's listed, just contact us via the "Ask a Question" tab on the product page and let us know how you would like the piece alterated in length. We'd be happy to change it for you, if possible.

We have a bracelet size guide with instructions on how to measure your wrist to get the right size bracelet for you.

We're happy to help. Contact us via the "Ask a Question" tab on the product page that you're interested in and let us know what you need. We'd be happy to create it for you, if possible.

When I describe an item as vintage, the item is at least 50 years old.

Antiqued means that the metal has been oxidized to look old, but is actually new material.

Plated metals with a base of brass or pewter.

Silver filled.

Sterling silver.

Fine silver.

Solid bronze.

All the new metals we work with are nickel & lead free.  

For a more in depth definition of these metals, click HERE .

Retail Shops

No. I've done that in the past and it was great, but I've turned my focus to developing the website, to make it the best experience I can bring you online and doing local Art Shows. You can find us out and about in Minnesota at about 25 shows througout the year.

Returns

We want you to love what you purchase from us. If you are not completely satisfied with your item, please Contact Us (found near bottom of Home Page) with the issue and we will do whatever we can to make it right for you.

All items on our SALE RACK are a FINAL SALE.

See our complete Return Policy HERE .

Shipping

Typically, all orders ship within 2-3 business days from the date ordered.

Orders ship Monday-Saturday.

Local Pickup in Excelsior, Minnesota is also available. You can choose this option at checkout. Orders are ready for Pick Up within 4 hours from time ordered, 7 days/week, 10-7pm.