Returns
We want you to LOVE everything you purchase from us. If you are not completely satisfied with your order, contact us with the issue and we will do whatever we can to accomodate you.
Jewelry Returns:
In order to accept your jewelry return, any item(s) MUST not have been worn, have their product tags intact and in saleable condition. After receiving the goods, upon inspection and approval, an exchange, shop credit or refund will be provided, whichever works best for you. If you have any questions about this policy, please get in touch with us. You can email us at lydeenmail@gmail.com.
Accessory Returns:
In order to accept your accessory return, item(s) MUST NOT have been used, have their product tags (or stickers) intact and in saleable condition. After receiving the goods, upon inspection and approval, an exchange, shop credit or refund will be provided, whichever works best for you. If you have any questions about this policy, please get in touch with us. You can email us at lydeenmail@gmail.com.
SALE RACK items are NOT returnable and are a FINAL SALE.
To return an item, send your request, within 5 days of receiving your goods, to start the conversation. If you're not happy, we want to make it right. You can email us at lydeenmail@gmail.com.